At Gardget, we value our customers and want to ensure they are satisfied with their purchases. In the event that you are not satisfied with your purchase, we offer a refund policy that is subject to the following terms and conditions:
- Eligibility: a. All products are eligible for a refund within 30 days of purchase. b. Products must be in their original packaging and in new condition. c. Products that have been damaged or used will not be eligible for a refund.
- How to request a refund: a. To request a refund, please contact our customer service team at info@gardget.com. b. Please provide your order number and a brief explanation of why you are requesting a refund.
- Refund process: a. Once we receive your refund request, we will inspect the product(s) to ensure they are eligible for a refund. b. If the product(s) are eligible, we will initiate a refund to your original method of payment. c. Refunds may take up to 7-10 business days to process.
- Shipping fees: a. Shipping fees are non-refundable. b. Customers are responsible for return shipping fees unless the product was defective or damaged upon arrival.
- Exchanges: a. We do not offer exchanges at this time. Customers may return their original purchase and place a new order.
Please note that this refund policy is subject to change at any time without notice. If you have any questions or concerns, please contact our customer service team at info@gardget.com.